Privacy Policy for Innovative Phone Systems, LLC (DBA D&S Technologies)
Updated 12-2024
Overview
Innovative Phone Systems LLC DBA D&S Technologies (D&S) privacy statement recognizes the value of privacy of our customers.
This privacy notice provides more specific information on how the D&S collects and processes your personal information.
Scope
This policy applies to our practices for gathering and disseminating information related to D&S (“we”, “us”, or “our”) and is meant to provide you an overview of our practices when collecting and processing personal information.
Consent
By using the D&S website(s), (dstech1.com. pbx.dstech1.com, pbx2.dstech1.com) or by contacting or requesting information or communication via SMS or MMS messaging you hereby consent to our Privacy Policy and agreeing to its terms and conditions.
Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point where we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
How We Collect Information
D&S may collect personal information in the following circumstances:
- Direct Collection, when you provide information (via email, text or verbal).
- Web Site Collection, when you visit the D&S Website
(to include but not limited to, Log Files, Cookies and Web Beacons)
and/or when you request information via web submissions
- Automated Collection
What Type of Information We Collect
Direct Collection
We may directly collect the following personal information:
- Name (First and Last)
- Phone Number
- Opt-out preferences
- Content of your text message responses to us.
Collection from Web Site
We may collect information from web forms. The information includes:
- Name (preferably first and last)
- Email address
- Zip Code
- Phone number
- Best time to contact
- System Type
We also may collect information via
- Log Files. D&S follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and are a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
- Cookies and Web Beacons. Like any other website, D&S uses “cookies”. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accesses or visits. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
Automated Collection
We may automatically collect the following information:
- Carrier (i.e., US Cellular, T-Mobile, Verizon, AT&T, etc.)
- Country associated with the phone (we do not send international text messages)
- Delivery status
- Error codes indicating why a message was not delivered (e.g. number associated with a landline, unreachable device, etc.)
How This Information Is Used
D&S may use the information we collect to communicate with you regarding:
- General Communications, when a message is received requesting sales, service and or support.
- Request for Support, in response to a web, email or text request for service.
- Updates, to keep you informed of important dates or activities specific to your relationship with D&S such as but not limited to system status and service interruption.
With Whom This Information Is Shared
We do not sell or rent your information. We may, however, share your personal information in limited circumstances, such as with our service partners or external service providers that support D&S.
We require our service providers to keep your personal information secure, and do not allow them to use or share your personal information for any purpose other than providing services on our behalf.
We may also share your personal information when required by law.
What Choices You Can Make About Your Information
- If you wish to unsubscribe from text messages for a campaign, you can reply with “Stop” (Including variations such as STOP or Stop), “Quit”, “Cancel”, “Unsubscribe” or “SPAM” and you will no longer receive messages.
- If you wish to re-subscribe, reply with ‘START’.
- Please note that unsubscribing from text messages from one campaign of D&S customers, it will not unsubscribe you from other campaigns within the D&S PBX system. (i.e., you receive messages from more than one church that is a customer of D&S, removal from one of the churches systems will not remove you from all systems of D&S customers you may receive messages from)
- The accuracy of your contact information is critical for the delivery of text messages. If you wish to update your contact information, contact D&S support at (262) 789-1111 or support@dstech1.com.
How Information Is Secured
Innovative Phone Systems LLC DBA D&S Technologies (D&S) recognizes the importance of maintaining the security of the information it collects and maintains, and we endeavor to protect information from unauthorized access and damage. Innovative Phone Systems LLC DBA D&S Technologies (D&S) strives to ensure reasonable security measures are in place, including physical, administrative, and technical safeguards to protect your personal information.
Advertising Partners Privacy Policies
Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on D&S Technologies, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.
Note that D&S Technologies has no access to or control over these cookies that are used by third-party advertisers.
Third Party Privacy Policies
D&S Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.
CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to:
Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
Request that a business delete any personal data about the consumer that a business has collected.
Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
- The right to access
You have the right to request copies of your personal data. We may charge you a small fee for this service.
- The right to rectification
You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
- The right to erasure
You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing
You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing
You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability
You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Children’s Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
D&S does not knowingly collect any Personal Identifiable Information from children under the age of 13.
If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will make our best efforts to promptly remove such information from our records.
Privacy Notice Changes
This privacy notice may be updated from time to time. We will post the date our notice was last updated at the top of the privacy notice.
Who to Contact with Questions or Concerns
If you have any concerns or questions about how your personal data is used, please contact Innovative Phone Systems LLC DBA D&S Technologies via email at support@dstech1.com, by phone at (262) 789-1111 or by U.S. Mail at 5665 S. 108th St., Suite 3, Hales Corners, WI 53130.
