To Add/Remove Users from groups (Hunt Groups): A hunt group is a collection of users, typically users handling similar types of calls, e.g. a sales department. An incoming caller wishing to speak to Sales can ring one number but the call can be answered by any number of extensions that are members of the hunt [...]
To Save a Configuration Click on the disk icon (3rd from left on toolbar). Click OK to upload the new configuration and enter above mentioned password. *****Note, there will be instances where some of the changes require a reboot for the changes to take effect. When the reboot window pops up, your choices are: MERGE [...]
To Open the IP Office Manager: Open Manager To open Configuration, click on icon right below File on the Toolbar. It will be called “Open Configuration from IP Office”. You will be asked to select which IP Office you want to open. Click in the box for your system. Service User Name – [...]
This is a licensed application. It is intended for telephone system operators or receptionists. Its displays details of calls directed to the user and allows them to quickly see the status of the callers required destination and transfer the call. The SoftConsole user is able to access a range of details about the status of [...]