To Add a DID # (T1/ PRI only) If you need to set up a number to ring in to a specific destination, you set the number in the “Incoming call route” Open Manager. Click on the Incoming Call Route tab. Select an Open DID number. (Or add a new number) Select the Destination tab. [...]
Change Park & Hold Times: If you set this time, it determines how long a call will be parked or held, before ringing back the user who parked or put the caller on hold. Open Manager. Double Click on System. Click on the Telephony tab. Select either Hold Timeout or Park Timeout and enter a [...]
To Change Voicemail Passwords: Open Manager Click on Users Click on the User’s name. Click on the Voicemail tab. Enter temporary password in field. Or leave blank (this will have no password for the User, so simply press # when prompted for password.) If you enter a new password, the User will be prompted to [...]
To Change User Names:* Open Manager. Click on Users. Click on the User’s name. Retype the User’s new name in both Name and Full Name fields. The name tab should be first initial and last name with no spaces. The full name should be the first and last with a space between. Under the Voicemail [...]